Terms and Conditions of Use
Welcome to our website. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, you must immediately discontinue your use of our site. These terms apply to all visitors, users, and others who access or use the site.
1. General Provisions
This website is an independent retail platform that offers a curated selection of fine tableware, cookware, and home fragrance products. All products featured on our site are sourced from a well‑established brand known for its heritage in ceramic and homeware design. We act as an authorised distributor and reseller of these genuine products. References to any brand, manufacturer, or parent company on this site are made solely to describe the products we offer and do not imply any affiliation, endorsement, or partnership unless expressly stated.
2. Product Representation
We strive to display the colours, patterns, and textures of our products as accurately as possible. However, we cannot guarantee that your device’s screen display will perfectly reflect the actual appearance of the items, as variations in monitor settings, lighting, and digital photography may affect perception. All product descriptions, specifications, and promotional content are provided for informational purposes only and are subject to change without prior notice. We reserve the right to correct any errors, inaccuracies, or omissions at any time without liability to you.
3. Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the exclusive property of our company or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, display, transmit, modify, create derivative works from, or otherwise exploit any content without our prior written consent. The trade names, trademarks, and service marks appearing on this site belong to their respective owners and are used solely to identify the products we sell.
4. User Conduct and Obligations
By using our site, you agree to:
- Provide accurate, current, and complete information when requested.
- Use the site only for lawful purposes and in a manner that does not infringe the rights of any third party.
- Refrain from uploading or transmitting any harmful, malicious, or disruptive code, viruses, or materials.
- Not attempt to gain unauthorised access to any part of the site, servers, or databases.
- Not use any automated system, including robots or data mining tools, to extract site content without our explicit authorisation.
We reserve the right to suspend or terminate your access to the site if we reasonably believe that you have violated these terms.
5. Orders and Availability
All orders placed through our website are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to stock limitations, errors in product descriptions or pricing, or suspected fraudulent activity. In the event that we are unable to fulfil your order, we will notify you promptly. The inclusion of any product on our site at any given time does not guarantee that the product will be available for purchase, as our inventory is closely tied to the production and distribution schedules of our primary supplier.
6. Third‑Party Links and Resources
For your convenience, our site may contain links to external websites or resources that are not operated or controlled by us. We are not responsible for the content, privacy practices, or terms of use of any third‑party sites. The presence of such links does not constitute an endorsement, recommendation, or affiliation with the linked entity. You access any third‑party site at your own risk and should review their applicable terms before engaging with them.
7. Disclaimer of Warranties
To the fullest extent permitted by applicable law, this website and all products, content, and services provided through it are offered on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the site, the accuracy or completeness of the content, or the quality, safety, or suitability of the products sold. We expressly disclaim all implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non‑infringement. No advice or information, whether oral or written, obtained from us or through the site shall create any warranty not expressly stated herein.
8. Limitation of Liability
In no event shall we, our directors, officers, employees, agents, or affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the site, the products purchased, or these terms. This includes, without limitation, loss of profits, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages. Because some jurisdictions do not allow the exclusion or limitation of liability for certain damages, our liability in such jurisdictions shall be limited to the fullest extent permitted by law.
9. Indemnification
You agree to indemnify, defend, and hold us harmless from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to your breach of these terms, your misuse of the site, or your violation of any applicable law or third‑party rights.
10. Force Majeure
We shall not be held responsible for any delay or failure to perform our obligations under these terms if such delay or failure is caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, labour disputes, system failures, supply chain interruptions, government actions, or pandemic‑related restrictions.
11. Amendments to These Terms
We reserve the right to update, modify, or replace any part of these terms at our sole discretion. It is your responsibility to review this page periodically for changes. Your continued use of the site following the posting of any amendments constitutes your acceptance of those changes.
12. Governing Law and Dispute Resolution
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our business operates, without regard to its conflict of law principles. Any dispute arising from or relating to these terms or your use of the site shall first be attempted to be resolved through good‑faith negotiation. If such resolution is not achieved, the dispute shall be submitted to binding arbitration or competent courts, as permitted by applicable law.
13. Severability
If any provision of these terms is found to be unenforceable or invalid under applicable law, that provision shall be severed or limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
14. Waiver
Our failure to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision in the future. Any waiver must be in writing and signed by an authorised representative of our company.
15. Entire Agreement
These terms, together with any additional policies or guidelines posted on our site, constitute the entire agreement between you and us regarding your use of the website and supersede any prior agreements, communications, or proposals, whether oral or written.
16. Contact Inquiries
For any questions, concerns, or requests regarding these terms and conditions, we encourage you to reach out to us through the contact channels provided on our website. We will make every reasonable effort to address your inquiry in a timely and professional manner.
By continuing to browse and use this website, you signify your unequivocal acceptance of these terms and conditions in their entirety. Thank you for choosing our platform for your quality homeware needs.